My Mountain Mover Virtual Assistants (VAs) are full-time, remote professionals based in the Philippines who help businesses and healthcare providers by handling time-consuming administrative and operational tasks.
Our VAs support healthcare practices. We custom-match each client with a VA who has relevant skills and experience, ensuring expert-level, industry-focused support that streamlines workflows and improves efficiency.
My Mountain Mover (MMM) is multi-awarded outsourcing company built specifically to support healthcare professionals with secure, reliable, and high-performing virtual staff.
Here’s what sets us apart:
Our goal is to help healthcare providers reduce administrative burden, lower operational costs, and run more efficient, secure practices without compromising the quality of care.
Hiring a virtual medical assistant (VMA) offers powerful advantages for healthcare practices:
VMAs provide a cost-effective, scalable way to streamline practice operations, improve your work-life balance, support your team, and enhance patient experience.
MMM offers competitive flat-rate monthly pricing that includes the VA’s salary and benefits.
We prioritize quality, reliability, and retention. Our investment in VA training and compensation results in:
Contact us for a custom quote and learn about the true cost and ROI of a high-performing VA.
Our headquarters is located in Orange, California (33 City Blvd W Suite, 1700, Orange, CA 92868). All of our VAs are based in the Philippines, allowing us to deliver high-quality, cost-effective support to clients worldwide.
All My Mountain Mover VAs are based in the Philippines, an ideal source of virtual talent because of:
This combination allows us to provide skilled, dependable virtual medical assistants who understand both the operational and patient care side of your practice.
Our VAs are trained to support a wide range of roles, including:
They take care of recurring, time-consuming tasks so you can focus on what matters most.
You can communicate with your VA using:
We can also help set up a free U.S. number via Google Voice for local calls. For high-volume or sales-related calls, we recommend partners like RingCentral, Nextiva, or Vonage for optimal phone system support.
You’ll also work closely with our Onboarding Specialist and your dedicated Account Manager, who can guide you through onboarding, task delegation, productivity management, and more.
We charge a flat monthly fee that covers:
Because our model is full-time and salary-based, your VA gets a consistent, stable employment instead of juggling multiple clients or worrying about fluctuating hour. This allows them to fully invest in learning your workflows, systems, and patient processes, resulting in stronger continuity for your workflows, better performance, and a true long-term partnership.
Our VAs provide their own:
As the client, you’ll need to provide:
This setup ensures your VA can integrate smoothly into your workflow.
We use advanced time tracking software to monitor VA productivity, including:
Our VAs are not just skilled; they’re also supported by dedicated account managers and compliance teams to ensure smooth integration into your practice.
The onboarding process is similar to hiring an in-office employee, but fully remote. Your VA will be integrated into your systems and workflows to:
We provide guidance every step of the way to ensure seamless setup and collaboration.
We take data security very seriously. Here’s how we protect your business:
Our IT Compliance Officer performs:
Clients are also encouraged to implement their own internal data security protocols.
Yes, every medical virtual assistant at My Mountain Mover is HIPAA-trained and fully compliant with U.S. healthcare data standards.
You can trust that our team shares your values when it comes to ethics and data security.
Yes, we do. A HIPAA-compliant Business Associate Agreement (BAA) is included in your client contract.
Once you move forward with hiring a VA, both parties will sign the BAA as part of our legal commitment to protecting your practice and your patients.
